Jul 2, 2010
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What Makes a Good Work Flow?
What makes a good work flow?
A good work flow accurately captures the way things are done, it spells it out clearly for all stakeholders to see and provides information on where anything is in the process.
Why make a work flow?
To speed up the time it takes to get things done. So people always know what the next step is and what’s the hold up. To find ways to scale up or scale down with knowledge.
On a philosophical level:
A workflow captures reality and makes it easier to study and work with that reality. It expresses our belief in the wisdom of how we’re currently getting things done and a confidence that improvements will be discovered on the job.
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What has always worked well for me during business analysis is documenting the ‘as is’ work flow with stakeholders - generally raises questions as to the workflow is as it is… and then you can move on to the ‘to be’ workflow. And then the joys of implementing the ‘to be’.
@Dr. Wallington, you took the words right out of my mouth. My next post was going to be connecting the two concepts together -work flow and project plan/project management.A good work flow can capture the current state. Project management can help you move from that current state to the future state of how you’d like things to be.
[...] Create a work-flow. A good work-flow gives you a picture of your current state. Analyzing the work-flow can help you decide where you [...]