Why StackExchange is Hotter than Twitter

Seth Godin and Ian Greenleigh propose promoting hashtags with books to facilitate persistent conversations about the books or topics.

This is similar to the experiment I participated in with StackExchange and Rally Dev last week at the RallyOn11 conference.  (The idea was to keep the conference conversations going and searchable long-after the conference ended.)

StackExchange is the perfect medium to make this happen. Twitter is dangerously unmoderated for this to work there.

What we’re talking about is knowledge discovery and knowledge creation. The act of people finding knowledge, discussing it and creating new ideas.

Knowledge needs to function in a context to have meaning. This context can be provided by a community -by an audience.  This is facilitated by creating ways to categorize knowledge or discussions.

By giving anyone the ability to publish to a hashtag, the knowledge loses context. It becomes highly diluted. Quickly.  (Unless, Twitter comes out with a business model where there’s an entrance fee/ a gate to publish to a specific hashtag or to search on a specific hashtag.)

StackExchange has a community that puts knowledge discovery and knowledge creation into a meaningful context.  It creates a taxonomy of knowledge and structure to the process of knowledge creation and discovery that is meaningful to the community (and highly findable).  And since the privilege of determining that structure is based on participation in the community, it is theoretically open to all. (Shades of Wikipedia but with fewer barriers to entry into the editors club.)

What’s more, by providing structure and clear rules of participation, StackExchange has a built in revenue model waiting to burst: offering knowledge-process management services to organizations that value it. Like pharmaceutical companies, healthcare, telecom or aerospace, places where innovation carries huge multiples.

Longer term, unstructured conversations will become just more noise and meaningful conversations, conversations in context, will gain value. This is the challenge for Twitter, turning audience into power.  This is where StackExchange currently has the lead.

UPDATE: Let me know if you have any questions on using StackExchange for your organization, particularly the project management or programmers site.

Creating Task Lists

Who should create the task lists that people use at work? Should a manager, or should each person be allowed to create their own list?

These are questions asked in a blog post today by Seth Godin:

“If you made the list instead of just obeying it, would you be a more valuable member of the team.”

A task list is generally not an isolated set of to-do’s. A task list is a specific slice of an overall project or process. Its the slice that’s relevant to the person responsible for getting those things done.

If each person made up their own task list, it would impossible for a team to function together or for a group to get a larger project done.

But, individuals can be a powerful force of creativity. Individuals can provide new ideas on how to get things done.

A good manager can unlock these ideas. A brave individual can propose these ideas. And a healthy organization has a culture of communication that promotes speaking up.

In Defence of Compliance

Seth Godin’s post from today trash talks compliance, in favor of teaching initiative and intelligent problem solving. Surprising to many, I’d like to speak up in defence of compliance.

There is incredible value in compliance.

It is valuable for a person to be able to follow a plan and consistently perform. 

It is valuable for an organization to have people who can follow plans and perform consistently. 

To grow, an organization needs to be able do what it does, consistently.  It needs to be able to teach and train people to be part of doing it. That’s the value of process and project management.  

  1. A process or plan is developed, then executed.
  2. The work product is evaluated and;
  3. The plan is evaluated and improved. 

The goal of management, as a field of study, is to get people with different skill sets to work together to produce remarkable results.  Compliance helps managers accomplish this goal, measure results and rework.

Be consistent, evaluate results and rework.

Seth often talks about consistency and plugging away at building a brand or product. Rare are the overnight successes and instant home runs. A much more sure path to success is to focus on base hits. Be consistent, evaluate results and rework. You can’t do that if people don’t follow the plan.

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