Project Management Truth: On Earth as it is in the Heavens

I’ve often said that managing the active phase of a project is the most crucial part of a project’s lifecycle.  This is when the project’s goals are being worked on. Some have argued that planning is the most important phase. That good planning can take care of anything. An incident on the most recent spacewalk by NASA seems to prove my point.

Two astronauts went out on a spacewalk to fix a particular part on the Hubble Telescope. The part that needed repair was blocked by a handrail. To get to the part, they had to unscrew the handrail. But, of course, the bolt that held the handrail onto the telescope was stripped. They couldn’t use any of their tools to get it off. The plan called for them to use a tool to unscrew the bolt. But it wasn’t working. Eventually, they had to resort to brute force, yanking the handrail off with old fashion muscle, in order to get to the part. They called it ”Plan C.”

My wife and I cracked-up when we heard this. The same thing always seems to happen to our household projects. Nothing ever goes as planned, things take longer and you often have to come up with innovative solutions to achieve your goals (which sometimes involved brute force).  Even with the huge budget, master planners and technical information that NASA has, things don’t always go as planned.

Why is this important?  It has a direct impact on how you structure your projects, the techniques you use and the tools you use for managing projects.

Recognizing that the active phase is the most crucial part of a project’s lifecycle, means that the flow of information from team members to the project manager, and back again, is of utmost importance. It is only by having accurate information that the project manager can understand the situation and implement changes as needed.

Without good information, those astronauts would probably be stuck trying to build a tool that could unscrew the bolt, to go according to plan, rather than just getting the job done.

President Obama’s Management Style and Flexibility

Washington gave us an interesting example today of a flexible management style with the President’s decision to be flexible on the proposed $900 billion legislative package making its way in the legislature. I’m not commenting on the pros and cons of the bill or of the President’s action. I just find it interesting that he is opting to change the initial package, his original “project plan” as it were, in order to achieve a different goal. For him, it seems that the true goal of the package (the purpose of the project) is to get something done fast and that has joint input for both parties. Again, whether that’s right or wrong is not the point of this post.

The point is that this is an example of a management style that is focused on a business goal, as it were, of the project rather than the specific deliverables originally defined in the project plan.  In this case, the business goal seems to be: the process. The President wants Congress (the team) to work together in a specific way -and with speed. There is flexibility on the deliverables themselves. The focus is on process, on how the team works together.  Depending on how its done, it can be either very frustrating for the team or empowering. Frustrating, since the role of every team member is generally to facilitate accomplishing a specific deliverable.  Empowering, if team members find that the new process allows them to accomplish deliverables faster or more efficiently.  Let’s see what happens.

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"Mark went out of his way to give a "real-world" talk on project management that was motivating and informational. Several of our group member filled up notebooks with great tips and takeaways from Mark's talk. I would highly recommend Mark for any discussion on Project Management and his talk is great for any audience."


- Matt Schulz, PMP, CIW

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