Jun 17, 2011
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Forget the Tool - Communication is About Relationships
There is one and only one communication path between you and another person.
There are multiple channels, multiple tools, different ways you can communicate with them: email, phone, text, Twitter, Yammer, Skype, video conference, etc.
But there is only one path.
It connects two people, them and you, together. No matter how many channels or media you use it is always going to be about that one and one. It is always about you and another person.
Don’t forget that there’s a person there. It’s a human relationship.
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