Jul 8, 2011
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Don’t Let Customers Define Scope
Scope is a function of meeting requirements.
A project manager’s job is to gather the requirements and develop a solution whose scope meets all the requirements. Often, this is an iterative process.
It’s a mistake to have the customer define the scope of the project (or to believe that once defined, they are set in stone; further clarification/iteration is always needed -it’s a function of the imperfect nature of communication).
As a project manager, you should be the expert in bridging business needs with a solution developed by a team of subject matter experts. Anything less and you reduce your value to the customer.
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